The questions your visitors really ask
Before changing websites, investing in SEO or digitising your operations, it is normal to have doubts. Here are clear answers to the questions we hear most often.
Before you start
Is SEO really profitable for my business?
Digital competition keeps increasing, so companies that build visibility now can create a lasting advantage. Unlike paid advertising, SEO can keep bringing customers even when you are not buying traffic every month. The result: less spent on ads and more qualified traffic, because your visitors were already looking for your offer.
Do you also manage advertising or content?
No. MarketSoft focuses on three core areas: website creation, SEO and backoffice & CMS / operations. We do not manage paid advertising campaigns or broad content strategy.
How long does it take to launch my website or platform?
Timing depends on scope. A landing page or simple corporate website can launch faster than an e-commerce site, custom platform or project involving data migration and integrations. The schedule is agreed with you before development starts. Because we customize an existing codebase instead of building everything from scratch, delivery is also faster.
The website
How do I know the delivered website will match what we agreed?
The specification remains the project reference. What you approve at the start guides development and intermediate validations so agreed features are not forgotten along the way.
Can I use my own domain name?
Yes. Your website is built to carry your company’s identity, not ours.
Can I add features later?
Yes. The platform is designed to grow with your activity rather than stay frozen on launch day. Features, languages, locations and integrations can be added progressively.
Is online payment included?
Payment integration can be planned from the start depending on the country, payment provider and project scope.
Migrating from an existing website
I already have a website. Will I lose my data when moving to MarketSoft?
No. Your catalogue, customer data and useful history are recovered before launch. The exact migration depends on the format and quality of the data available in your current system.
Will I lose my Google rankings when changing websites?
Not if the migration is prepared correctly. Old URLs are redirected, important content is preserved and the new structure is checked before launch to protect the SEO signals you already built.
Will my website go offline during the transition?
No. The new site is prepared and tested while the old one keeps running. The switch happens at the chosen time with the goal of avoiding any interruption to sales or enquiries.
I already pay a monthly subscription to my current platform. What changes with MarketSoft?
MarketSoft is designed to reduce dependence on a generic platform that controls your business rules. Operating costs and maintenance terms are defined in advance in the proposal and maintenance agreement.
Day-to-day operations
Does the backoffice & CMS work for small businesses?
Yes. It is designed to grow with your activity: start with the operations that waste the most time and add modules progressively.
Will my team have to learn everything again?
Training is planned around launch, with close follow-up afterwards so questions and adjustments can be handled quickly.
Do you also manage my social media?
Ongoing social-media management is not MarketSoft’s core service. We can, however, connect useful customer channels such as WhatsApp or other communication tools when they are part of the journey.
Can you connect my shop to my current delivery provider?
Yes, when the provider offers the required access or interfaces. The goal is to connect order tracking to your environment and avoid duplicate entry.
Technical, hosting and ownership
Is hosting included?
The architecture can be hosted in the environment agreed with you. Exact terms are defined in the proposal and maintenance agreement.
What does maintenance include?
Depending on the selected level: updates, backups, monitoring, security, fixes and support.
Is artificial intelligence available?
AI features can be integrated into a custom project when they solve a real need: writing assistance, suggestions, recommendations or targeted automation.
Do I really own the platform?
MarketSoft is designed to give you more control over your infrastructure and data than a standard SaaS platform. Rights, hosting and responsibilities are clearly defined in each project contract.
Do you work with companies outside Morocco?
Yes. Delivery can be fully remote and MarketSoft can support companies in Morocco, Francophone Africa and beyond, depending on the project and integration constraints.
You know what is slowing you down. Let’s identify where to act first.
Three questions are enough to separate a visibility, conversion or operations issue. The diagnostic is free and you can receive your summary by email.
